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Direct Sales Regulations
(Filed July 18, 2012)
Under the authority of section 106 of the Consumer Protection and Business Practices Act, I make the following regulations.
1. These regulations may be cited as the Direct Sales Regulations .
Statement of cancellation rights
2. (1) A statement of cancellation rights required under section 24 of the Act shall
(a) contain the words in the Schedule;
(b) display the heading in not less than 12 point bold font; and
(c) display the remainder of the information in not less than 10 point font.
(2) Where the statement of cancellation rights is not printed on the front page of the direct sales contract, the front page shall contain a statement, prominently displayed in at least a 12 point bold font indicating where on the direct sales contract the statement of cancellation rights is printed.
3. These regulations come into force on August 1, 2012.
Consumer’s Right to Cancel
You may cancel this contract from the day you enter into the contract until 10 days after you receive the contract. You do not need a reason to cancel.
If you do not receive the goods or services within 30 days of the date stated in the contract, you may cancel this contract within one year of the contract date. You lose that right if you accept delivery after the 30 days. There are other grounds for extended cancellation. For more information, you may contact the provincial consumer affairs office.
If you cancel this contract, the supplier has 15 days to refund your money and any trade-in, or the cash value of the trade in. You must then return the goods.
To cancel, you must give notice of cancellation at the address in this contract. You must give notice of cancellation by a method that will allow you to prove that you gave notice, including registered mail, fax or personal delivery.